Shipping policy
At Cado, we carefully prepare and ship each order to ensure it arrives safely and beautifully packaged.
Shipping Locations
We currently ship within the United States.
(If you plan to add international shipping later, this can be updated at any time.)
Processing Time
- Orders are processed within 1–3 business days.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
- Free standard shipping on all U.S. orders over $50
- Orders under $50 will have shipping calculated at checkout based on location and package weight.
- Shipping rates are shown clearly at checkout before payment is completed.
Delivery Time
Estimated delivery times vary by location and carrier but typically range from 3–7 business days after shipment.
Please note that delivery times are estimates and not guaranteed.
Delays
Cado is not responsible for shipping delays caused by carriers, weather conditions, customs, or events beyond our control.
Incorrect or Incomplete Addresses
Please ensure your shipping address is entered correctly at checkout. Cado is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or if you experience any issues with delivery, please contact us within 48 hours of delivery at cadonewyork@gmail.com
, including your order number and clear photos where applicable.
Contact Us
For any shipping-related questions, please reach out to us at:
info@cadonewyork.com